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du Launches “Salary in the Digital Wallet” Service for UAE’s Blue-Collar Workforce

by Kingsley Okeke
August 19, 2025
in Fintech
Reading Time: 3 mins read
du Launches “Salary in the Digital Wallet” Service for UAE’s Blue-Collar Workforce

du Pay, the digital-finance arm of du (Emirates Integrated Telecommunications Company), has unveiled a major new feature: “Salary in the Digital Wallet” (SITW). This initiative allows workers, particularly those in blue-collar roles, to receive their salaries directly into their du Pay mobile wallets, offering greater convenience, security, and financial access.

A Practical Solution for Millions

Who Benefits

  • Targets UAE workers earning below AED 5,000/month, many of whom are excluded from traditional banking.
  • Offers zero-balance accounts, eliminating minimum deposit barriers.
  • Empowers users to avoid cumbersome cash handling and safely manage earnings via mobile.

How It Works

  • Users register with du Pay and receive a unique IBAN for salary deposits directly into their digital wallet.
  • Instant access to funds through the mobile app.
  • Comes with a physical du Pay card enabling cashless purchases—online and offline.
  • Offers core financial tools: bill payments, international transfers, mobile recharges, and peer-to-peer transactions.

Driving Financial Inclusion and Innovation

  • Accessibility: A multilingual app (e.g., Arabic, English, Hindi, Malayalam, Bangla, Tamil) tailored for the diverse UAE workforce.
  • Financial Inclusion: A bridge for the underbanked, aligning with the UAE’s broader digital financial inclusion goals.
  • Telecom-Meets-Fintech: du’s telecom reach enables seamless adoption, leveraging existing infrastructure and trust.

Why It Matters for the UAE

  • Boosts Security & Convenience: Workers no longer rely on cash, reducing risks and improving payment speed.
  • Supports UAE’s Digital Transformation: Encourages shift toward a cashless economy, aligning with national visions.
  • Remittance Efficiency: Ideal for expats who remit earnings, streamlined digital transfers replace physical trips and fees.
  • Talent & Tech Preparedness: Familiarizes users with digital financial tools—laying the groundwork for future services like a digital Dirham or Open Finance platforms.

Market Momentum

Digital wallets and prepaid card usage in the UAE are on a steep rise, with market projections showing double-digit annual growth. The expanding fintech ecosystem(with government sandboxes, digital identity frameworks, and telecom-fintech partnerships) positions du Pay and its SITW feature as frontrunners in inclusive digital finance.

What Could Come Next?

  • Employer Integration: Employers may soon adopt this platform for streamlined, cashless payroll.
  • Expanded Value-Add Services: Bill bundling, micro-savings, salary advances, or insurance could be added.
  • Fintech Ecosystem Growth: du Pay’s move may spark innovations,new services, competitive options, and broader digital inclusivity.
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